Returns & Exchanges


Note: We are unable to accept returns or exchanges for any Items purchased during any liquidation event (40% off or greater sale). All sales are final.

We are happy to accept a return or exchange of an unused, unworn item in new condition in the state you received it within 15 days of purchase if they were purchased outside of a liquidation sale. 

All items must include it's original packaging.

We are happy to exchange a defective item within 30 days of purchase. For best service, please
email support@fiternity.com. 


Shipping Info:

- Continental US customers are responsible for return shipping cost

- An exchanged item will be subject to return shipping cost

- Please allow 2-3 days for your return / exchange to be processed

- For refunds on orders where a promo code was used, the cost of original shipping to you will be deducted from the refund amount. 

 

You may return the item to this address:

FITERNITY (Exchanges & Returns)
1033 Loudon Rd
Cohoes, NY 12047